Shipping policy

Shipping Policy

Welcome to Fire Rescue Coffee! We're delighted to provide you with our exceptional coffee products. Please review our Shipping Policy for information about shipping methods, delivery times, and more.

1. Order Processing: Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons or promotions.

2. Shipping Methods: We offer standard and expedited shipping options. The shipping method you choose will determine the delivery time for your order.

  • Standard Shipping: Estimated delivery within 3-7 business days.
  • Expedited Shipping: Estimated delivery within 1-3 business days.

3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost during the checkout process before completing your purchase.

4. International Shipping: Currently, we only offer shipping within [Your Country]. We are working on expanding our shipping capabilities to serve our international customers better.

5. Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. You can track the status of your order using the provided tracking number.

6. Shipping Delays: While we strive to meet delivery estimates, please be aware that shipping delays may occur due to factors beyond our control, such as weather, holidays, or issues with the shipping carrier. We appreciate your understanding in such circumstances.

7. Missing or Damaged Packages: If your order is missing or arrives damaged, please contact our customer service team at [info@firerescuecoffee.com] within 10 days of receiving your order. We will work to resolve the issue promptly.

8. Address Accuracy: Please ensure that your shipping address is accurate and complete. Fire Rescue Coffee is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Contact Information: For questions or concerns about our Shipping Policy, please contact us at [info@firerescuecoffee.com].

Thank you for choosing Fire Rescue Coffee. We appreciate your support, and we're here to ensure your coffee journey is as smooth as possible.

Note: This shipping policy is subject to change. Please refer to the latest version on our website for the most up-to-date information.