Cancellation policy

Purchase Option Cancellation Policy

1. Cancellation Window: Customers may cancel their purchase option within 24 hours of placing the order. This applies to both one-time purchases and subscription renewals.

2. Cancellation Process: To cancel a purchase option, please send an email to [info@firerescuecoffee.com] with the subject line "Cancellation Request - [Order Number]." In the email, provide your name, order number, and reason for cancellation.

3. Eligibility for Refund: If the cancellation request is received within the 24-hour window, a full refund will be issued to the original payment method. Refunds may take up to [10] business days to process.

4. Subscription Cancellations: Customers can cancel their subscription at any time. Subscription cancellations made before the next billing cycle will ensure that you are not charged for the upcoming shipment.

5. Late Cancellation Requests: Cancellation requests received after the 24-hour window may be subject to processing fees, and refunds are not guaranteed. Late cancellation requests for subscription services will be effective from the following billing cycle.

6. Contact Information: For cancellation requests or any questions related to our Purchase Option Cancellation Policy, please contact us at [info@firerescuecoffee.com].

Note:

• This policy is subject to change. Please refer to the latest version on our website for the most up-to-date information.
• Purchase option cancellations are not applicable once an order has been shipped.

Thank you for choosing Fire Rescue Coffee. We appreciate your understanding and cooperation with our cancellation policy.